Descrição da Função

Customer Service Representative German

Are you passionate about delivering excellent customer experiences?
Do you enjoy communicating with customers and finding solutions?
Are you a fluent German speaker looking for an international role in Portugal?
Join a multicultural BPO environment where communication and quality service are key

As a Customer Service Representative, you will support customers of international brands, handling inquiries related to online purchases, orders and general support across multiple channels

Where will you work?
Portugal Lisbon (initial onsite training in Sete Rios)

What will your responsibilities be?
Provide customer support via phone, email and chat;
Assist with online orders and followups;
Resolve customer issues professionally and efficiently;
Ensure service quality and customer satisfaction.

What do you need to succeed?
Native or fluent German;
Good level of English;
Excellent communication and interpersonal skills;
Previous customer service experience is a plus.

Ready to take the next step in your international career? Apply now and make it happen!